Becomes the Official UK Repair Centre for SprintRay 3D Printers
MC Repairs Ltd is proud to announce that we are now the first independent repair centre for SprintRay, officially managing all UK warranty and non-warranty repairs for SprintRay 3D printers.
MC Repairs Ltd is proud to announce that we are now the first independent repair centre for SprintRay, officially managing all UK warranty and non-warranty repairs for SprintRay 3D printers.
This partnership marks a major step forward for digital dentistry in the UK, giving clinics and laboratories fast, reliable, and fully certified local support.
Why SprintRay Partnered with MC Repairs
In 2024, SprintRay began searching for a trusted UK partner who could offer the same high standards of service that customers expect from its European headquarters.
Until now, most SprintRay repairs required printers to be shipped abroad — a time-consuming process that caused unnecessary downtime for clinics. SprintRay wanted a UK-based service hub with proven technical ability, rapid turnaround, and strong customer focus.
With over 25 years of dental equipment repair experience, MC Repairs already worked with every major manufacturer in the industry. Our reputation for reliability, combined with over £300K in stock and 24-hour turnaround times, made us the ideal partner.
Training and Certification at SprintRay Europe
In early 2025, Andrew (Workshop Manager) and I, Carl Wise, travelled to SprintRay Europe in Weiterstadt, Germany, to begin an intensive technical training programme covering every aspect of SprintRay 3D printer servicing.
The programme included:
- Full mechanical and optical calibration procedures
- Resin handling and curing system maintenance
- Software diagnostics and firmware troubleshooting
- Detailed component-level repair training
“Working with SprintRay’s engineers in Germany gave us a real appreciation for the technology’s precision and quality,” says Carl Wise. “It was vital that our UK repair standards matched SprintRay’s global benchmarks.”
After three months of rigorous training, SprintRay engineers visited MC Repairs’ facility in the UK to verify our setup and ensure all procedures met official SprintRay standards. Once approved, MC Repairs became the exclusive authorised UK repair and warranty centre for SprintRay products.
Certified SprintRay Repairs — Now in the UK
With accreditation complete, all SprintRay warranty and non-warranty repairs are now handled directly by MC Repairs.
Our collection, service, and return process typically takes less than one week, helping dental professionals and labs minimise downtime. Where available, loan units can also be provided to keep workflows running smoothly.
Benefits for UK Customers:
- UK-based SprintRay service — no more overseas shipping
- Certified repairs using genuine SprintRay parts
- Fast turnaround — collection, repair, and return in under a week
- Direct communication with UK technicians
- Loan printers available (subject to stock)
“Our goal is to eliminate unnecessary downtime,” says Andrew. “Clinics can rely on us for expert support, fast turnaround, and complete confidence in every repair.”
Supporting the Growth of Digital Dentistry
3D printing has transformed modern dentistry, enabling faster turnaround, more accurate results, and cost-effective in-house production of models, guides, and aligners.
As more practices adopt SprintRay technology, having a dedicated UK repair centre ensures that clinicians can continue working with confidence, knowing their equipment is supported locally by trained experts.
MC Repairs is also expanding its capabilities across other areas of digital dental technology, including intraoral scanners, milling systems, and imaging units — creating a comprehensive digital support hub for UK dentists.
Looking Ahead
As SprintRay continues to grow its UK presence, MC Repairs is investing in additional training, dedicated workstations, and specialist diagnostic tools to meet future demand.
“This partnership represents a new chapter for us,” says Carl Wise. “Digital dentistry is the future, and we’re proud to support UK dentists with world-class service right here at home.”
Need SprintRay Support?
If you require SprintRay 3D printer repairs, warranty servicing, or technical advice, contact the authorised UK team at MC Repairs Ltd:
📞 Call: 01253 404774
✉️ Email:repairs@mcrepairs.co.uk
🌐 Visit: www.mcrepairs.co.uk
We’ll arrange collection, certified repair, and return within a week — keeping your SprintRay system performing at its best.
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Why Choose MC Repairs?
Fully Accredited
We’re fully accredited and equipped for all small dental equipment repairs on brands such as Acteon, Anthogyr, Bien Air, DTE, EMS, KaVo, Mk-Dent, NSK, Star Dental, W&H, Woodpecker and much more!
OEM Quality Components
Where possible, we offer our customers only the best quality components, including longer warranties and ease of mind in manufacturers own parts so your equipment is as good as new!
State-of-the-Art Workshop
We don’t just say it, we actually mean it!
We’ve invested heavily into building our new state-of-the art workshop, adding much needed precision tooling and testing equipment.
Sustainable Repairs
Our dedication to environmentally responsible repairs has earned us ISO 14001 certification. Ensuring that our repair processes are fully efficient and eco-friendly.
Excellent Customer Service
Whether you order online or over the phone, our team are here to resolve any queries and deliver beyond dental practice’s expectations.
No Obligation, FREE Quotation
We adhere to our No Obligation, FREE Quotation allowing for in-depth analysis without any condition to pay unless you’re satisfied with the costs!